Booking Guarantee & Cancellation Policies

Retreats

Booking Guarantee & Cancellation Policies

Cayssalie Creative Retreat - Booking Confirmation & Cancellation Policy

Thank you for booking and securing your spot at our Creative Breakthrough Retreat at Cayssalie. I look forward to welcoming you for this transformative experience.

Your Booking is Confirmed

Your payment has been received, and your place is now secured for your selected dates. You will receive a confirmation email with all retreat details and preparation information.

What Happens Next

Approximately two weeks before your retreat date, you'll receive an email with:

  • Directions to Cayssalie

  • What to bring (very little, as most supplies are provided!)

  • Schedule for your retreat, including art workshops and immersive sound meditation sessions

  • Any final questions about dietary preferences or special needs

Health & Wellness

  • Please inform us of any dietary restrictions, allergies, or medical conditions when booking.

  • Our immersive sound meditation sessions are suitable for most participants and require no previous experience.

  • The retreat premises include garden pathways and some uneven surfaces; please contact us if you have mobility concerns.

Cancellation Policy

We understand that circumstances can change. Our cancellation policy is as follows:

  • Cancellations made 2 weeks (14 days) or more before retreat date: Full refund

  • Cancellations made 1 week (7-13 days) before retreat date: Partial refund (50% of total payment)

  • Cancellations less than 7 days before the retreat date or no-shows: No refund available

If you need to cancel, please notify us in writing via email as soon as possible.

Booking Modifications

  • Date Changes: If you need to change your retreat dates, we will do our best to accommodate you, subject to availability. Date changes requested more than 30 days before your retreat incur no additional fees.

  • Participant Changes: If someone in your group needs to be replaced with another participant, please notify us at least 14 days in advance. There is no fee for participant substitutions.

  • Accommodation Changes: Switching between two-person and four-person retreat options is subject to availability and may result in price adjustments.

Our Guarantee

We are committed to providing a transformative, creative experience at Cayssalie. If during the first day of your retreat you feel that the experience is not meeting your expectations, please speak with Lisa directly. We will work with you to address any concerns and ensure your satisfaction.

Weather Conditions & Force Majeure

In the rare event that extreme weather conditions or circumstances beyond our control force us to cancel a retreat, we will offer you the following options:

  • Rescheduling to another available date

  • A full refund, including your deposit

  • A credit toward a future retreat (valid for 12 months)

Privacy Policy

  • The personal information you provide when booking will only be used to process your reservation and enhance your retreat experience.

  • We do not share your information with third parties except where necessary to provide services related to your retreat (such as with our catering partner).

  • Photos taken during the retreat may be used for Cayssalie promotional purposes unless you specifically request otherwise.

Contact Us

If you have any questions about our booking policies or need further clarification, please don't hesitate to contact us at:

Email: soloretreatsat9@gmail.com Phone: +33648740935

We look forward to welcoming you to Cayssalie for a transformative creative experience.

Last Updated April 2025